Privacy Policy

EXIN Financial Services Holding B.V together with other members of its group (EXIN, we or us) are committed to compliance with data protection laws and this policy (Privacy Policy) sets out our personal information gathering and sharing practices for [] (the Website) and the services it provides to you.

By submitting your information to us, you agree to the processing set out in this Privacy Policy. Further notices highlighting certain uses we wish to make of your personal information together with the ability to opt in or out of selected uses may also be provided to you when we collect personal information from you.

This Website contains links to other third party websites. If you follow a link to any of those third party websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for their policies or processing of your personal information. Please check these policies before you submit any personal information to such third party websites.

This Privacy Policy is intended to explain our privacy practices and covers the following areas:

1. What personal information about you we may collect.
2. How we may use your personal information.
3. Who we may disclose your personal information to.
4. How we protect your personal information.
5. Contacting us & your rights to prevent marketing and to access and update your personal information.
6. Our Cookies Policy.
7. How changes to this Privacy Policy and the Cookies Policy will be made.

1. Information we may collect about you

1.1. We may collect and process the following personal information about you:

(a) Information that you provide by filling in forms on the Website or by corresponding with us by phone, e-mail or otherwise. This includes your name, home and mobile telephone numbers, email address , home or business address and other information you volunteer to us including information provided at the time of registering to use the Website, ordering services from our Website, posting material or requesting further services. We may also ask you for information when you report a problem with our Website;

(b) If you contact us, we may keep a record of that correspondence;

(c) We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;

(d) Details of transactions you carry out through our site or through other channels and of the fulfilment of your orders; and

(e) Details of your visits to the Website and information collected through cookies and other tracking technologies including, but not limited to, your IP address and domain name, your browser version and operating system, traffic data, location data, web logs and other communication data, and the resources that you access although this information is not united with your other personal information.

2. Uses made of your personal information

2.1. We may use your personal information in the following ways:

(a) to fulfil your requests, to provide you with further information about our products or services or to develop business relationships with the company you represent (including to market to you);

(b) to ensure that content from our Website is presented in the most effective manner for you and for your computer;

(c) to analyse it in order to better understand your service and marketing requirements;

(d) to analyse it to develop our products, services and systems and to understand our customers’ requirements;

(e) to allow you to participate in interactive features of our service, when you choose to do so; and

(f) to notify you about changes to our service. .


2.2. We may also use your information for marketing our own and selected third parties’ products and services to you by [post, email, SMS, phone and fax and, where required by law, we will ask for your consent at the time we collect your data to conduct any of these types of marketing.

2.3. We will provide an option to unsubscribe or opt-out of further communication on any electronic marketing communication sent to you or you may opt out by contacting us as set out in paragraph 5.5 below.

3. Disclosures to third parties

3.1. We may also permit selected third parties and agents to use your personal information, for the purposes set out in paragraph 2 above who will be subject to obligations to process such information in compliance with the same safeguards that we deploy.

3.2. In the event that EXIN (or a part thereof) is (i) subject to negotiations for the sale of its business or (ii) is sold to a third party or (iii) undergoes a reorganisation, you agree that any of your personal information which it holds may be transferred to that re-organised entity or third party and used for the same purposes or for the purpose of analysing any proposed sale or re-organisation.

3.3. We may disclose your personal information to third parties, the court service and/or regulators or law enforcement agencies in connection with proceedings or investigations anywhere in the world.

Fraud Prevention

3.4. If false or inaccurate information is provided and fraud is identified or suspected, details may be passed to fraud prevention agencies.

3.5. Law enforcement agencies may access and use this information.

4. Transmission, storage and security of your personal information.

Security over the internet

4.1. No data transmission over the Internet or website can be guaranteed to be secure from intrusion. However, we maintain commercially reasonable physical, electronic and procedural safeguards to protect your personal information in accordance with data protection legislative requirements.

4.2. All information you provide to us is stored on our secure servers and accessed and used subject to our security policies and standards. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential and for complying with any other security procedures that we notify you of. We ask you not to share a password with anyone.

Export outside the EEA

4.3. Your personal information may be accessed by staff or suppliers in, transferred to, and/or stored at, a destination outside the European Economic Area (EEA) in which data protection laws may be of a lower standard than in the EEA. Regardless of location or whether the person is an employee or contractor we will impose the same data protection safeguards that we deploy inside the EEA.

4.4. We will retain your personal information for as long as is necessary for the processing purpose for which they were collected. Certain transaction details and correspondence may be retained until the time limit for claims in respect of the transaction has expired or in order to comply with regulatory requirements regarding the retention of such data.

5. Your rights & contacting us


5.1. You have the right to ask us not to process your personal data for marketing purposes. We will inform you if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us as set out in paragraph 5.5 below.

5.2. Access to information
Under applicable data protection law, you have the right to access and inspect most of the data that we hold about you. To access your data please send a written request to the address in paragraph 5.5 below stating that you would like to access your data.

5.3. We will use reasonable endeavours to ensure that your personal information is accurate. In order to assist us with this, you should notify us of any changes to the personal information that you have provided to us by updating your details or by contacting us as set out in paragraph 5.5 below.

Contacting us

5.4. EXIN Financial Services Holding B.V is the data controller in respect of your personal information processed by us under this Privacy Policy..

5.5. We can be contacted in relation to your rights or any questions you may have in respect of this Privacy Policy or our processing of your personal information at the following addresses:

By email:

By post: EXIN Financial Services Holding BV, Symphony Offices, 5th floor, Gustav Mahlerplein 23A, 1082 MS Amsterdam, The Netherlands.

6. Cookies

6.1. Our Website uses cookies to distinguish you from other users of the Website. This helps us provide you with a good experience when you browse our Website and also allows us to improve our Website. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookies Policy.

7. Changes to our Privacy Policy and/or Cookies Policy

7.1. We may change the content of our website or services without notice, and consequently our Privacy Policy and/or Cookies Policy may change at any time in the future. We therefore encourage you to review it from time to time to stay informed of how we are using personal information.